Shipping & Returns
Shipping Policy
At Essentia, we understand the importance of timely and efficient shipping. We are committed to providing our customers with the best shipping methods possible. We offer free shipping for all orders over $50. For orders under $50, there is a flat rate shipping fee of $5. We use only the most reliable carriers to ensure that your order arrives in a timely manner. All orders will be packaged securely to prevent any damage during transit. If you have any questions about our shipping policy, please feel free to contact us.
Return & Exchange Policy
At Essentia, we want all of our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your order, we will be happy to offer a refund or exchange within 30 days of purchase. To be eligible for a refund or exchange, the item must be unused and in the same condition that you received it. To initiate a return or exchange, please contact our customer service team. They will provide you with further instructions on how to proceed. If you have any questions about our return and exchange policy, please feel free to contact us.